About Us

We give you peace of mind!

For more than 30 years, we’ve been dedicated to providing trusted, high-quality household support to families across New York’s Capital Region. When we opened our doors in 1991, our mission was simple: to make life easier, safer, and more manageable for families by offering exceptional in-home care and support services.

Today, we’re proud to continue that mission as the region’s only fully licensed and insured household staffing agency, committed to the highest standards set by the International Nanny Association (INA) and the Association of Premier Nanny Agencies (APNA).

Who We Are

We were founded by household employment expert Guy Maddalone, and ever since, we’ve worked hard to earn the trust of families throughout the Capital District. Our team brings decades of combined experience in child care, senior care, household staffing, and human services.

Because of this, we understand the unique challenges families face when searching for reliable, safe, and professional care. And we know that every household is different — which is why we take a personalized, relationship-based approach with every client and caregiver we work with.

What We Do

We are a full-service household staffing agency, offering much more than just nanny placements. Families come to us for help with a wide range of needs, including:

Child Care Services

We provide full-time, part-time, and occasional nannies and babysitters, as well as nanny-shares, after-school help, and backup care. Whether you need ongoing support or temporary assistance, we work hard to find the right caregiver to fit your family’s lifestyle.

Senior Care

Our senior care services offer non-medical support for aging loved ones — from companionship and meal preparation to errands and daily assistance. We help families maintain independence and peace of mind.

Housekeeping & Household Support

From professional housekeepers to household assistants, we offer help that keeps your home running smoothly.

Hotel and Event Care

We regularly partner with hotels, event planners, and local businesses to provide safe, reliable child care when parents need it unexpectedly or during special occasions.

Corporate Backup Care

Our corporate backup care program provides nationwide corporations and local businesses the opportunity to offer dependent backup care as an employee benefit to its employees.

Our Screening Process

Your family’s safety is our top priority, which is why all of our caregivers go through a rigorous screening and vetting process, including:

  • Comprehensive background checks
  • Face-to-face interviews
  • Reference verification
  • Employment history reviews
  • Personality and professionalism assessments

Our Community

We are proud to serve families throughout the Capital Region from our office at:

7 Executive Park Drive, Clifton Park, NY 12065

As a local agency, we understand the needs of families in Albany, Schenectady, Saratoga, Troy, and the surrounding communities. Being part of this region means our relationships are personal — and our commitment to exceptional service is unwavering.

Who We Serve

Families turn to us when they want:

  • A safe, thoroughly screened, professional caregiver
  • Guidance through the hiring, payroll, and employment process
  • Flexible care options — from temporary help to long-term placements
  • Ongoing support from a team that cares about finding the perfect match

We’re here to make your life easier, more organized, and more peaceful — whether you need child care, senior care, household support, or assistance in managing a household employee.

staff of A New England Nanny seated

Free Consultation

Book an online appointment to talk with one of our staff members about your needs.