Agency Reviews

Read what people are saying about us on Google.

For more about what families and nannies are saying about us, see: Testimonials

Reviews of A New England Nanny on Google


A New England Nanny
Based on 40 reviews
I have worked with ANEN some years and I find the company outstanding in every way. The staff is quick to respond and give praise to its employees. I have had a good experience with them.
I came to work for Melissa and the team as ANEN this past year after coming from an international placement agency. Melissa has been hands down the best boss I have worked with. The administrative staff take time to get to know you, and in turn find the best placements they can for both the family and nanny. I will be working with them for many more years. I have nothing but great things to say for this agency.
Positive experiences across the board. Professional organization
I cannot recommend A New England Nanny enough. We have used their services for our conference "Kids' Club" for the past two years. The caregivers are attentive, caring, prepared and fun! We always have a range of ages and allergies, and they are ready with games, crafts, walks, whatever you need. We will definitely use their services whenever we are in the Capital area.
A New England Nanny has been a wonderful agency to work with/for. I found my full time placement with a wonderful family in the Capital District through ANEN. Melissa is very kind and professional and is quick to respond to messages or emails. If you are looking for a nanny or you are looking to find a wonderful family in the New England area to be matched with go with A New England Nanny! I have had a positive experience and highly recommend ANEN.
We needed a temporary nanny housekeeper at the very last minute during a busy period for our family. Melissa found us someone within a day who was a perfect fit! Melissa listened to our needs and extended the search through her network, even though we had a unique situation with a lot of complexity. We would definitely reach out to her agency in the future.
My son was getting married at a resort in Bolton's Landing and I needed help with my 90 year old Mom and my two dogs. I was extremely nervous as we had to travel with everyone and were not local to the area.Debra was so accommodating and introduced me to two wonderful people. The service giver for my Mom was so patient and professional and my Mom was able to enjoy every moment of the weekend.My dogs are extremely anxious and Crista won them over within a few hours. She went from room to room taking care of the dogs and stayed in touch with me every step of the way. She quickly learned their patterns and was amazing. Thanks to Debra and the extremely competent staff we were all able to totally enjoy the wedding weekend and honestly I trusted both Laurie and Crista so much that I didn't even need to check in with either of them as they totally took care of everything. Laurie was so wonderful that everyone assumed that she was a family member.Debra went above and beyond, as did her staff. I would recommend her and her services to anyone. AMAZING!!
We have used A New England nanny for cleaning services and for their pinch hitter emergency babysitting services. They have sent us top notch help that is reliable & trustworthy. The price for services is also very fair. I would recommend these services to anyone!
A New England nanny saved me. I love working with children so this is the perfect job for me. I have had two jobs with them. The transition has been smooth with both. Both families I have worked for have been a dream. And I know if I were In need of another job, they would not hesitate to help me find one. The ladies in the office are wonderful. Always friendly and always willing to help. They are also very encouraging when you are job hunting. I plan on staying with them for a long time. The families trust them. I trust them. It’s a win win situation.
New England Nanny service is great company to work with. The team is awesome, they look out for their staff. Deb and Melissa are the 2 people who I have been working with. Never had any bad experience
Melissa At New England Nanny spent countless hours discussing our specific needs for childcare. We are so appreciative for her help and grateful to have found such a caring and compassionate nanny for our daughter. I highly recommend their services!
Melissa was extremely responsive and incredibly helpful to our family. She spent a lot of her time listening to our needs and would send us candidates based on what we told her we were looking for. We would not have been able to survive without NEN's help. We have a wonderful, caring, responsible, professional nanny who our children adore. It has been an absolute pleasure working with Melissa and NEN!
I am beyond blessed to have gotten a job working with New England nanny. Melissa took the time to make sure I found a great family to work with and helped me along every step of the way. When you love your job you don’t even consider it “work”. I have worked with families part time and now am in a full time position and every experience I have had has been great. If you are looking to work with children or looking for great care for your children I recommend going through New England Nanny.
New England Nanny was able to provide a list of well qualified candidates, very quickly. Everything was well organized.
Our childcare plans were completely upended by the COVID-19 pandemic. I had heard multiple success stories from colleagues about using A New England Nanny so we decided to head down the nanny path for our infant. Melissa was kind, attentive and thorough. She provided us with quality nanny candidates and helped facilitate interviews, contracts and answered any little question I could think of promptly. The stress of wading through applications with online services, doing our own background checks and starting from scratch with forming a contract were all handled. Our family is very happy with the nanny we found using this service and the customer service that was provided every step of the way!
Great service and we are happy with the babysitting services. The company has saved us a lot of time in finding reliable child care and the staff is wonderful at answering any and all questions. Would highly recommend.
New England nannyWe have been using New England Nanny for a year when we need a temporary nanny once a month. Deb has been our contact person and she’s been so wonderful to work with. She always chooses a nanny that fits our family’s needs perfectly. She also goes out of her way to match us up with nannies that we request and have formed a bond with our children. Because of Deb and the wonderful team at New England Nanny, we know our precious babies are in the best of hands!
A New England Nanny has been an invaluable service to us. They set us up with a nanny who is professional, friendly, and nurturing to our toddler. She gives us peace of mind daily. We are both working from home during the COVID-19 outbreak, and we know our child is being well cared-for. The nanny is also a pro steering her away from our home office so we can focus on our jobs! THANK YOU, A New England Nanny!!
Melissa and Deb are awesome to work with. I’ve been with two awesome families thanks to Melissa, and when I had to go part time, Deb was great at keeping me busy with part time work. I would recommend any nanny or family looking for childcare to get in touch with ANEN. As a mom, I would 100% use any of the nannies they have on staff!

Free Consultation

Book an online appointment to talk with one of our staff members about your needs.